- Users struggled to accomplish "Task A" because the button required failed to convey the information that it was a button.
- Users failed to took too long to complete "Task B" because the the information required wasn't readily available and they had to go searching for it.
Formative tests are the most common type of test leveraged in UX research and design. Formative tests are performed during the design phase with the goal of identifying "Bugs" to fix.
General procedure
- Have representative users perform tasks
- Observe them, what they do, what they say
- capture where they struggle
- Identify parts of the design that cause problems
Summative tests | Formative tests |
---|---|
Users perform tasks | |
Representitive users | |
Prove a point | Find a problem |
Quantitative | Qualitative |
Many users | Few users |
Rare | Common |